Shipping policy

Shipping Policy

Last Updated: [Date]

At Vedhamrit, we aim to make your shopping experience simple and reliable. This Shipping Policy explains how we process, dispatch, and deliver orders placed through our website.

1. Order Processing

Orders are generally processed within 1–3 business days after successful payment and order confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

During sales, promotions, holidays, or periods of high demand, processing may take longer. If there is a significant delay, we will make reasonable efforts to communicate the updated timeframe.

2. Delivery Time

After dispatch, orders are generally delivered within approximately 3–7 business days, depending on the delivery location and courier service.

Delivery timelines are estimates and are not guaranteed. Remote locations, public holidays, weather conditions, logistical disruptions, or courier delays may affect delivery times.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

From time to time, Vedhamrit may offer free shipping or promotional shipping offers. Any applicable conditions will be clearly communicated on the website.

4. Delivery Areas

We currently ship to locations within India where our courier partners provide service.

Some remote or restricted locations may have limited delivery availability.

If your location cannot be serviced, we will contact you using the information provided with your order.

5. Tracking Your Order

Once your order has been dispatched, we may provide tracking information through email, SMS, WhatsApp, or another available communication method.

You can use the tracking information provided to check the status of your shipment.

6. Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete delivery information.

Vedhamrit is not responsible for delivery delays, failed delivery, or additional shipping charges caused by an incorrect, incomplete, or outdated address or contact information provided by the customer.

If you notice an error in your delivery address, please contact us as soon as possible after placing the order. We will try to update the information before dispatch, but changes cannot be guaranteed once the order has been shipped.

7. Failed Delivery

If a delivery attempt is unsuccessful because the recipient is unavailable, the address is incorrect, or the courier is unable to reach the recipient, the courier may make additional delivery attempts or return the package to us.

If an order is returned because of incorrect customer information, repeated failed delivery attempts, or refusal to accept the package, additional shipping charges may apply for re-delivery.

8. Damaged Packages

Please inspect the package when it arrives.

If your package appears significantly damaged, please take photographs or videos of the outer packaging and product before opening or immediately after opening, where possible.

If the product is damaged, incorrect, or defective, contact us within [7 days] of delivery with:

Order number
Photographs/videos of the package and product
Description of the issue

We will review the matter and provide an appropriate resolution in accordance with our Return & Refund Policy.

9. Delayed or Lost Shipments

If your order appears to be delayed or lost in transit, please contact us.

We will coordinate with the relevant delivery partner to investigate the shipment and, where appropriate, arrange a suitable resolution.

Delivery dates may be affected by circumstances outside our reasonable control, including extreme weather, natural events, strikes, public holidays, government restrictions, courier disruptions, or other unforeseen events.

10. Order Cancellation

If you want to cancel an order, please contact us as soon as possible.

Cancellation requests cannot always be accommodated once an order has been processed or dispatched.

For further information, please refer to our Return & Refund Policy.

11. International Shipping

At present, Vedhamrit ships within India only.

If international shipping becomes available, the applicable destinations, shipping charges, customs requirements, duties, and delivery timelines will be communicated separately.